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Return Policy

Return policies for Taiwan customers


  • If you are not satisfied with your purchase, we offer 7 days of return/exchange service. After reviewing your request, we will send 7-11 and family mart store pickup information to you, please send the package back to us accordingly. We offer 80 credits points for you to use on next purchase.   

  • If you received a faulty product, please take a picture of the products and contact our customer service for exchanged or refund within 7 days of receiving, the shipping fee will be covered by DAINTY PEOPLE.

Return policies for Hong Kong customers


  • If you are not satisfied with your purchase, we offer 7 days of return/refund service (no exchange for Hong Kong customers), please be noted in this case the shipping fee will be paid by you.

  • If you received a faulty product, please take a picture of the products and contact our customer service for exchanged or refund within 7 days of receiving, the new package shipping fee will be covered by DAINTY PEOPLE.
Important policies please read before apply for return/exchange


  • All return/exchange applications must be submitted within 7 days of receiving the order.

  • All products must be returned to us unused and in saleable condition, in their original, undamaged packaging and in a sturdy return box. 

  • We will process a replacement within 3 working days if your application is accepted.

  • We will issue a refund on 5th or 20th of the month, the way of refund depends on your original payment methods.

  • Please contact our customer service before returning your products, any products sent to us without an application will not be processed.


DAINTY PEOPLE reserve the right to approve or decline the return application.